THIS PROGRAM IS FOR MALONEY & NOVOTNY EMPLOYEES ONLY. 

Please do not register for this program if you are NOT an employee, your registration will be cancelled. 

Objectives

• Communicate more efficiently, effectively and professionally with others one-on-one and in groups in formal and informal settings
• Understand proper communication through all means including technology-based means and through social media in order to carry on a professional lifestyle representing oneself in the workforce

Content

Communication Principles

• Understanding communicating style preferences and mechanisms (verbal & non-verbal)
• Situational communication scenarios
  • Relational: Text, email, phone-call, or live meeting (virtual or in-person)
  • Informational: Memos, letters
  • Persuasive: Presentations, proposals, thought leadership
• Overall professionalism

Verbal Communications

• Recognizing personal speaking styles
• Understanding your audience
• Communicating to groups
• Planning your presentation / message
• Developing your presentation / message
• Using style and visual aids to guide listeners and reinforce major ideas
• Storytelling uses and misuses 

Written Communications

• Determining appropriate tone, style, formats for written messages
• Communicating with technology

Communicating via social media