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Virtual Conference
Virtual Conference
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About this item

THIS PROGRAM IS FOR MALONEY & NOVOTNY EMPLOYEES ONLY. 

Please do not register for this program if you are NOT an employee, your registration will be cancelled. 

Objectives

  • Communicate more efficiently, effectively and professionally with others one-on-one and in groups in formal and informal settings
  • Understand proper communication through all means including technology-based means and through social media in order to carry on a professional lifestyle representing oneself in the workforce

Content

Communication Principles

  • Understanding communicating style preferences and mechanisms (verbal & non-verbal)
  • Situational communication scenarios
    • Relational: Text, email, phone-call, or live meeting (virtual or in-person)
    • Informational: Memos, letters
    • Persuasive: Presentations, proposals, thought leadership
  • Overall professionalism

Verbal Communications

  • Recognizing personal speaking styles
  • Understanding your audience
  • Communicating to groups
  • Planning your presentation / message
  • Developing your presentation / message
  • Using style and visual aids to guide listeners and reinforce major ideas
  • Storytelling uses and misuses 

Written Communications

  • Determining appropriate tone, style, formats for written messages
  • Communicating with technology

Communicating via social media

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